Shipping
Track my order
To track your Cozy Crew Club order, simply click the link provided below. You'll be directed to the order tracking page where you can follow the real-time status and location of your shipment.Track order page
What is the delivery time ?
We know you can't wait to get your hands on your little one's new cosy favourites! 🧸🤍 That's why we offer flexible delivery options to get your order to you as quickly as possible. FREE UK Delivery on orders over £50. Standard Delivery | £4.50. You
Where is my order?
You have received a track & trace code so you can keep an eye on your package. Worried something went wrong? Please send us a mail to [email protected] so we can help you out.
My tracking shows no update
Cozy Crew Club operates in a global scale and we make sure to use warehouses that could ship your order without paying duties and taxes. Once you received a tracking link from us via email it will typically update it once the order has cleared from c
Shipping Methods
We offer various shipping methods to ensure your order reaches you safely and promptly. Once your order is processed, you will receive tracking information to keep you updated on your shipment’s progress. Please note that delivery times and fees will
International Shipping
We ship worldwide. International delivery times depend on destination and customs processing. Customs delays, inspections, duties, or taxes imposed by local authorities are beyond our control and are the responsibility of the recipient. These do not
Delivered but Not Received
If tracking shows an order as “Delivered,” responsibility transfers to the recipient. Customers must file a claim with the carrier and provide proof of loss. Claims submitted after 7 days from delivery are not eligible.
Missing or Damaged Items
We take extra care when packing every Cozy Crew Club order, making sure your little one's new favourites arrive safely and beautifully presented. 🧸🤍. Cozy Parcel Protection | Just £1.99. For extra peace of mind, you can add Cozy Parcel Protection f
Order Modification
If you wish to modify your order, such as changing the quantity, address or product, we can accommodate this request within 1 hour of placing the order. After 1 hours, the order may already be in the shipping process, and modifications will no longer
Order Cancellation
Requests to modify or cancel an order must be submitted within 1 hour of purchase. Once processing or shipping begins, changes or cancellations are no longer possible. Shipped orders cannot be canceled.