Returns
How do I return my package?
Cozy Crew Club uses a Self-Service Return Portal. Buyers must provide a valid return reason and clear supporting evidence when registering a return. All returned items are inspected within 5–7 days of receipt, and customers will be notified of the ou
When will I be refunded?
If your return is accepted, we will notify you by email. Your refund will be processed after return inspection, and will automatically be applied to either original method of payment or store credit. Shipping costs are non-refundable. Customers are r
What is the refund and return policy?
Cozy Crew club products may be returned within 30 days of delivery. Items must be returned unused, complete, and in original condition and packaging. Returns showing signs of use, damage, or incompleteness may be declined. Customers are responsible f