How do I return my package?Updated 2 days ago

Cozy Crew Club uses a Self-Service Return Portal. Buyers must provide a valid return reason and clear supporting evidence when registering a return. All returned items are inspected within 5–7 days of receipt, and customers will be notified of the outcome via email.

We'll send you instruction on how to return the item/order. Items sent back to us without first requesting a return will not be accepted.

For more information, please review our Refund Policy.