See here the most frequently asked questions. Is your question not here? Our customer service is 24/7 available to answer all your questions.

Cozy Crew Club

<p>Thank you for your interest! Please send us a mail to <a href="mailto:wholesale@cozycrewclub.com?subject=Wholesale%2520Enquiry">wholesale@cozycrewclub.com</a> with information about your retail location and we will get back to you. </p>

Thank you for your interest! Please send us a mail to wholesale@cozycrewclub.com with information about your retail location and we will get back to you.

I would like to become a retail partner

Wholesale

How should I wash my baby items?

How often should i wash my baby items?

Is washing at 30 degrees enough?

Washing & Care

What are your products made of?

What is Oeko-Tex?

Are Cozy Crew Club products suitable for delicate baby skin?

What makes Cozy Crew Club different from other baby brands?

How do I know which size to choose?

Will your products stay soft after washing?

Are your products comfortable enough for everyday wear?

Can I personalise my Cozy Crew Club items?

Are Cozy Crew Club products suitable as newborn gifts?

Should I wash my baby clothes before their first wear?

Product Information

Is it sustainable?

Are your products ethically made?

Do you use certified fabrics and materials?

Why do you use organic cotton and bamboo?

Do you use environmentally friendly packaging?

Are your products designed to last?

What are you doing to reduce waste?

Why should I choose Cozy Crew Club?

Sustainability & Ethicality

Track my order

What is the delivery time ?

Where is my order?

My tracking shows no update

Shipping Methods

International Shipping

Delivered but Not Received

Missing or Damaged Items

Order Modification

Order Cancellation

Shipping

How do I return my package?

When will I be refunded?

What is the refund and return policy?

Returns

How do I use my benefits/rewards points?

I would like to become a retail partnerUpdated 2 days ago